My Run Plan

This app has not been working for me for about two weeks now, I’ve contacted them on Facebook with my reply. The issue I’m having is that it asks me what payment plan I want, when I select monthly which I’ve already paid for it confirms I have that plan but never loads and will crash. Can anyone help??!

I can’t use the app because it won’t let me select the $9.99 subscription. It will let me do the six month and the 12 month subscription though, but I don’t want to do that. I want to see if I like it first. I don’t know if this is the apps way of up selling, but it stinks.

When the app actually works it’s great. However I have an active subscription, the app even tells me I have an active subscription but won’t let me past the “please review the subscription options!” page that opens with the app.

Have the same issue as others. Paid $65 dollars for a subscription but am stuck on subscription screen and can’t open app.

I used my run plan for 2 years, renewed my subscription, it took my $65 dollars and deleted my account. Now I’ve lost two years of running data and my money

I have used this app non-stop for a year straight and now it’s useless.

I have used this app for 4 runs now and the app has shut down during 3 of them losing all of my progress. Time to find something else.

I have used this app for a year and had a good experience, but when it auto renewed I suddenly could not open it anymore- keeps showing me a page with ‘subscription options’ then telling me ‘you have already subscribed ‘ when I select the option. I tried contacting the maker and no response, but they already got my money for the second year. Tried deleting and redownloading app and no dice.

This app looked like something I’d like to try. However, when using it for the first time, it prompted me to register. I do so, and successfully logged in. When I try to set up a plan, I’m given a choice to logging in or registering a new account. No matter what I pick, it takes me to register a new account, which I can’t do because it tells me my email is already taken. If I try to login using the credentials that I signed up with (that worked the first time I used them) it tries to register me as a new user again.

I haven’t loved this app - doesn’t feel like it was made for runners who are just starting their training. Rather than coaching / calling out exercises along the way, it dumps all of the instructions on you at once, expecting you to guess your own distances. Once you’re familiar with the exercises & rhythms it gets better, but wasn’t effective coaching for me.