Hopeless
I have never known a company like this Totally ignore my emails Totally ignore my meter readings
Ja, My Smart Energy ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
Nicht genügend Bewertungen, um eine zuverlässige Einschätzung vorzunehmen. Die App benötigt mehr Nutzerfeedback.
My Smart Energy ist kostenlos.
Um geschätzte Einnahmen der My Smart Energy-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
I have never known a company like this Totally ignore my emails Totally ignore my meter readings
This app is as useless as the rest of their IT system. One of the most user unfriendly companies I’ve had the displeasure to have dealings with
Great idea - useless operation. Downloaded App - tried to log in using my account details - it tells me to input email and password which I have already input. Initially it said ‘Unauthorised’ but again did not help you find out how to authorise an app. It will be interesting to see if the developers respond to this review.
I cannot wait untill my contract is up so I can switch suppliers, the app don’t work I can’t even log into my account on their website despite trying to reset my password (reset email never arrives) can’t even see my usage throughout the month which is a pain when sorting out bills!
I have been a customer for over 10 years but the last 18 months I have no idea what has happened to them Can’t access account, trying to get hold of a person is awful takes a long time and is a right pain. Will be moving as soon as contract is up
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