My Spectrum

I have found any Canadian IPhone 12,14 & 15pro will not work with Spectrum. I have to use my old IPhone 6S and SE to get service. Verizon which is Spectrum’s carrier has no problem with these foreign purchased phones. This is the only place I have ever experienced this world wide.It is likely the only US company that does this. I wish the agents in your stores would inform customers from Canada and Mexico of this limitation. To use my new phones I have to resort to another company.

Good to have.

Nous avons été très bien accueilli, le service était excellent

Payment and account easy to follow, thanks

********* I will 10 star to Spectrum customer service. Paul

We had a problem with our modem and Spectrum sent someone to our site to fix and we’re so pleasant about it. Excellent service

So much easier now for Canadians to access,use and make payments. I have contacted Spectrum for help and information and both times were exceptional. Thank you

Spectrum offers the best deals and service for us seasonal snowbirds. Delivered as promised with great support on getting set up on the internet .

Every time my internet goes out I open the app to report the outage. Of course I have to use my cellular data. Inevitably it insists on me updating the app (more data wasted). Every GD time. How many updates do you do?! It doesn’t help because the chat is useless. Troubleshooting is a joke: Unplug it and plug it back in. There’s no human on the chat. It’s a bot. If you ask for an agent it just tells you it can answer most questions without an agent. Lies. Unless the answer to your question is unplug it and plug it back in, it does not have the answer. Useless.

Not iPad friendly, won’t let me pay my bill online. Always something wrong with Spectrum. Avoid them. Then again it seems like all internet/cable companies are equally bad.