Trying to submit a claim
Unable to add more than one photo to a claim. Now stuck in a loop of not having a claim number and being able to upload more information. Very frustrating
Ja, MyGIG Gulf ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Die MyGIG Gulf-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
MyGIG Gulf ist kostenlos.
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4.24 von 5
377 Bewertungen in Vereinigtes Königreich
Unable to add more than one photo to a claim. Now stuck in a loop of not having a claim number and being able to upload more information. Very frustrating
The list of hospitals your eligible to use is very long and no filter by area very confusing
Be careful as the locations that show are supported on the app are then declined. Difficult to trust as feels like finding a reason to decline a claim.
Really not friendly to use loads of bugs, cannot retrieve claims. Submitted and closed claims do not appear in history
Contains some good information but certainly not complete. For example, if hospital submits a pre-approval request, there is no way of seeing the request in the app.
The app never works. Every section simply fails. Claim submission
When you try to submit multiple claims app crashes. Terrible user experience
Not able to access a previous claim - presented with a blank screen, with a + in the top left corner. When selecting “Submit a claim” I am again presented with the blank screen, with the + in the top left corner.
The end result is a clear win for Axa.... You will submit less claims as the app has always some sort of issues. Sometimes it does not connect... Sometimes the dates will not populate... Sometimes it forgets who you are. Wells done Axa!
I wasted my whole day waiting their approval ..I even contacted the customer service.. but use.. it’s the second day I am still waiting
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