MyNextbase Connect

I tried on two phones already and with each phone, when I connect to the camera, open the app, the app froze on a grey screen and does nothing. Even closing and opening the app won’t fix it. My camera stops recording after few seconds and I think it’s because the firmware update but I can’t do anything in the app because it shows a grey screen.

Aplication doesn t work, when i try to connect, app tell me i stopped instalation. 0 stars for app.

tl;dr Don’t buy a dashcam from Nextbase. None of their accompanying apps, required for effective use, is remotely functional. This is a painful piece of software, connectivity with the 522GW is patchy and accessing files is virtually impossible. All OS, firmware and software are the most recent versions. The app loads. It eventually connects. But I have to wait so long for the files I want to access to become available ('Playback Failed. This file can not be played back at this time. Please download it to your phone and try again’) that the dash cam times out, shuts down and then you have to start the whole process again. The WiFi timing out is a regular occurrence and unrelated to app inactivity. The responsiveness of the user interface on the app is appalling. It is so slow/unresponsive as to be borderline useless. If you want a dash cam the 522GW is fine. If you want to be able to access the files, on the basis of this app (and the desktop app which is so bad it doesn’t even load) avoid Nextbase and look elsewhere. I wish I’d read these reviews first - I’d have chosen a different brand.

Terrible app. It very rarely works. Very disappointing.

522 camera itself is great. Except the crash detection is useless as every time I close the van door (dozens of times a day) it thinks I’ve been bumped. Had to turn it off in the end. The main issue, and this is a huge one… is the app. It initially connected but no more. It’s incredibly frustrating and I won’t buy a nextbase again. I end up videoing the dashcam screen with my iphone🤷🏻‍♂️. Nextbase- Please don’t reply, I’ve been through your trouble solving endlessly. Your kit isn’t cheap. Just please make an app that works!! Simples 👍🏼

App wont connect or load videos to store into gallery to dashcam despite phone already connected to dashcam

Brilliant

Yet again have gone to connect my 622GW to the Nextbase app only to find I have had to delete the app and reinstall it to get the app to work

So i had high hopes for this as its a significant upgrade to my last nextbase dash cam, only to realise it cant be used at the same time as apple car play. Ive just been on some nextbase forums and discovered this has bene an issue since at least 2019 and its not be rectified. Will there be a solution or am i returning this dashcam?

I love my dash 522GW (fwd and rear)but the app is completely useless!! It very rarely connects to the dashcam and if it does, I can’t view files. Soooooo infuriating 😤 Nextbase, you have so many reviews like mine, pleeeeease hurry up and sort these issues!!!!