Power outage reporting?
What is the point of this app if it can’t be used to report a power outage quickly? I tried reporting a power outage via the website, and the page loads some kind of sub page with a large blue spinning circle ad infinitum. I was unable to report the outage so I downloaded the iphone app despite the horrendous reviews. The app works well enough and now I can access my usage on a mobile device, but honestly why even bother to develop the app if it doesn’t provide any usage beyond or equal to the website? There should be a giant button in the app to report an outage - this will provide the company more real-time feedback. I can check my power usage from the website, so I guess this app is useless. …also if I managed to simply fail to see a “report an outage” button in the app, please let me know!