MySafaricom App

Keep up the good job

Does not work well when you don’t have internet.

Keeps saying mobile data is not activated despite mobile data being on

Is there a way to stop the promo texts and requests to register SIM card even after it is done. This is very annoying and unprofessional. Please stop.

Please enlarge the Font, most people can not read those tiny fonts. Due to this many peole have lost a lot of money by accidentsly adding zero or misding zrroa or any number due to this tiny fonds

I am unable to properly pay my fiancée’s phone bill from my account and share with her in a family plan. Can someone please address this issue and verify that my status is active and there is nothing limiting me on the my account usage and including her in my family share for this account service. Thank you so very much.

The application shares your data with external parties without your consent

When in country good, soon i leave useless🙁

Easy to view my account and shop online with no problems whatsoever. Highly recommend especially those in abroad. Thank you safaricom.

It’s been 2 years, can’t get my roaming to work even after getting my sim changed 2 times. And I’m the one treated like a thief.