Navy Federal GO Prepaid

Besides the inconvenience of having to add money with my navy credit card (which I only use for this purpose), logging in is a horrible experience. I reset my password (going through the hoops) twice in 15 minutes and it still didn’t work! My kid can’t see how much money he has on there, I can’t see how much money is on there.

I’m here again dealing with all the crap of trying to use this card!!!! Unreal. On hold as I type this! I’m done after this

This app is designed by the lowest bidder and it shows. It is terrible! No matter how often you login, no matter whether you setup passcode or biometric login, IT ALWAYS EXPIRES, requiring you to login with your master password! There is no quick way to reload the GO card. Even though you save card information, there is no convenience to it. You STILL have to pull out your card to get the CVV code! Completely useless app!

Navy Federal should be embarrassed by this app. App is poor quality, at best. However, it is now completely unusable. Loading money from my Red Navy Fed check card fails every time. Credentials correct. Phone and app up to date. Internet connection is good. App is just garbage.

Worst app ever. You can never log in. Delete this crap.

This new app version is slow to load and connect. When trying to load funds, sometimes it never gets to the card screen to add them, just spins indefinitely. The old app was better. This one needs help.

Use app to load funds on to my daughter’s GO card and works as expected. She has the money available as soon I send it.

I’m so over the Face ID expiring and having to reset it all the time. My bank app for Navy Fed doesn’t do this, so why does the Go Prepaid do this?

My son’s father tried to download the app and it said the app was too old for his Android. I have never heard of such a thing. Wow this is horrible!!!

What was a simple and working app has been turned into garbage.