Needham Bank Mobile Banking

Es lo máximo excelente en su totalidad

The app works well and UI is good (I’d give it a 4/5). The customer service at the bank is what really sets things apart (in a good way). Service combined with the good app is why I changed banks; it’s been three months since we changed and I’m very pleased thus far).

Ease of use

After getting an account with Needham Bank has changed my banking, and how I save my money and move closer to my goals. The online banking is great. Customer service at the bank is great by far one of my best encounters with banking.

The best

I consistently experience issues with mobile check deposit - either camera won’t adjust when phone is rotated, screen stays blurry and won’t scan check, check image isn’t recognized and there’s no way to bypass it even when the view of it is crystal clear, or the app shuts down completely when I try to deposit checks.

Does everything you wanted to but the user interface could be much more intuitive and easier to use

Slow and behind

Compared to other banking apps I use - even from a smaller credit union, Hudson Valley Credit Union - which can be so easy to use that they’re fun to use, this app is outdated, slow and can be hard to navigate.

So it gets a one-star review!