Newpay

Keep putting £12 charges on for late payments and have put me from 0% interest contract to a 49.9% interest because of these ‘late charges’ but I noticed they were taking my Direct debit out LATE and then blaming me for them bouncing back. I have direct debits set up on that date for a reason, if you don’t take them on time that is not my issue. Already told them I’m taking them to court over it. Disgusting DO NOT USE

its not let me register

Worst app I’ve ever used

Incredibly tricky to navigate, which I assume is a deliberate attempt to confuse the user into missing due dates etc so the company can make more money. I regret choosing Newpay as my purchase has cost me a lot more than anticipated, the app should make finances easier to manage and not the other way around.

The app is not fit for purpose you just can not log into your account. I have made several telephone calls and nothing has resolved the issue. Sick of hearing silly excuses please do not waste your time.

Great app, easy to navigate and view your instalment plans. Setup my direct debit quickly and haven’t had any issues.

Excellent customer service

In this app Representative example 21.9% APR Representative (variable) 21.94% PA Purchase rate (variable) Not free interest rate

Trying to register , and it takes you back to the same page, I can’t access anything

Not good when you’re locked out your account and trying to get back into it there’s no chat or email address to get in touch you have to phone them up 😡