Newpay

Incredibly tricky to navigate, which I assume is a deliberate attempt to confuse the user into missing due dates etc so the company can make more money. I regret choosing Newpay as my purchase has cost me a lot more than anticipated, the app should make finances easier to manage and not the other way around.

The app is not fit for purpose you just can not log into your account. I have made several telephone calls and nothing has resolved the issue. Sick of hearing silly excuses please do not waste your time.

Great app, easy to navigate and view your instalment plans. Setup my direct debit quickly and haven’t had any issues.

Excellent customer service

In this app Representative example 21.9% APR Representative (variable) 21.94% PA Purchase rate (variable) Not free interest rate

Trying to register , and it takes you back to the same page, I can’t access anything

Not good when you’re locked out your account and trying to get back into it there’s no chat or email address to get in touch you have to phone them up 😡

App doesn’t recognise login credentials? This isn’t user error! Why will it not recognise my account number? I can login (eventually) online (after getting stuck in login loops 🤦🏼‍♀️), app not fit for purpose!! Only downloaded as it wont let me make a payment online it’s glitching out, figured the app might work instead but nope!! Seriously how can the online portal and app be so useless?? Please can someone fix this I just want to make a payment!!!