NYP Connect

App crashes to home screen when voiceover screenreader is enabled on iphone 16 pro max with ios 18.1. App crashes to home screen, unable to use app with voiceover. Please fix ASAP. Issue occurs if app is open and voiceover is then enabled or app crashes if voiceover is already on when you open the app.

Update are prompt. Messaging should be an option . A space to request an update on admitted patient .

Used to work great now recently for past few months won’t open

All of a sudden app doesn’t work, keeps crashing and shutting down. IOS is 15.8.2. Should work but doesn’t. *Doubling down and commenting/emailing me that you no longer support older versions of OSX without offering any alternative isn't a good look. You have older patients who don’t have the newest devices. Are we all supposed to buy a new phone to use your app? Lousy planning for the future. A medical app should work with all versions to support all the people who are in the NYP network.*

After I updated NYP CONNECT PATIENT PORTAL APP IT JUST SHOWS A WHITE SCREEN FOR A SPLIT SECOND THEN IT CLOSES ON BOTH MY IPHONES. THIS HASN'T HAPPENED BEFORE.NOW I HAVE TO USE THE WEBSITE NYP.ORG TO ENTER. PLEASE FIX THIS ISSUE

A great Doctor a real wonderful Doctor Explains matters very thoroughly which makes me feel very comfortable

Excellent app can find everything you need.

First it was Weill Cornell patient portal app that stopped working after its last update. Now the NYP only crashes when I try to open after its most recent update. I can't access my patient portal info with either app now. Plus I can't even access SUPPORT here. Nothing works except the option to write a review. So here is your review.

Keep it simple

This is one of the best examples in servicing the healthcare digital patient. One suggestion, it would be really interesting if when you are searching for a doctor, at any point in the flow when specialists appear the occupation title would active a “I should go to this Dr. If I have ….. so helpful since so many with have insurance that allows them to make appointments without referral.