NYP Connect

All of a sudden app doesn’t work, keeps crashing and shutting down. IOS is 15.8.2. Should work but doesn’t.

After I updated NYP CONNECT PATIENT PORTAL APP IT JUST SHOWS A WHITE SCREEN FOR A SPLIT SECOND THEN IT CLOSES ON BOTH MY IPHONES. THIS HASN'T HAPPENED BEFORE.NOW I HAVE TO USE THE WEBSITE NYP.ORG TO ENTER. PLEASE FIX THIS ISSUE

A great Doctor a real wonderful Doctor Explains matters very thoroughly which makes me feel very comfortable

Excellent app can find everything you need.

First it was Weill Cornell patient portal app that stopped working after its last update. Now the NYP only crashes when I try to open after its most recent update. I can't access my patient portal info with either app now. Plus I can't even access SUPPORT here. Nothing works except the option to write a review. So here is your review.

Keep it simple

This is one of the best examples in servicing the healthcare digital patient. One suggestion, it would be really interesting if when you are searching for a doctor, at any point in the flow when specialists appear the occupation title would active a “I should go to this Dr. If I have ….. so helpful since so many with have insurance that allows them to make appointments without referral.

Good luck with this. You’re better off managing bills etc. by phone and mail. It’s 2023 and your app can’t save a password or interface with Apple Pay. Embarrassing.

The app usually works great but there are times where there’s no access to it and then suddenly you’ll check it and it works.

After entering my user/password, I repeatedly receive ‘LOG IN ERROR! Password can't be empty. Please enter your Connect password.’ !!! Any use of the app requires customer support password reset assistance!!