Ouro - Pre-Owned Sneakers

I bought some dunks for 58$ and it has been awaiting seller shipment for 4 days

Got some cool kicks I was long for a very long time on it. Check it out.

I ordered a pair of Jordan 3 unite and it has been around 11 days or more day and it still says “waiting for seller shipment “ and I cant find a way to return the shoes and I even tried to mail them but they still haven’t responded to my message.

i ordered cool grey 11s and its been saying awaiting seller shipment for 4 days and im starting to get impatient is that normal?

sold a pair of foam runners and yeezy slides and never got my money 🤦🏾‍♂️ and they don’t respond to emails

I wouldn’t even give this app 1 star. This app is ok to buy shoes but there’s been many instances we’re they send you reps or really bad condition shoes not shown in the pictures. But selling is the worst, I’ve had many problems when selling both my shoes, they claimed that the laces on my Jordan 11s weren’t original when I NEVER EVER changed them and that they had to wait for the buyer to approve, which took FOREVER, almost a month till the buyer approved. And same thing with the current shoe I’m selling now, apparently the shoe was the wrong size and it’s been over a month without the buyer approving which is horrendous. If you want to sell or buy something stay far away from this app, use eBay where they actually authenticate the shoes and has much better costumer/seller support.

It’s been 5 days and it still Shows me seller hasn’t sent my shoes

There are some great deals on Ouro. And it’s a win when you get them. However, I have bought a pair and bid on a pair and in both cases had the seller never come through and actually send the shoes to Ouro. Ouro got my money right away though. I waited for up to a month for Ouro to contact the seller before finally writing to customer service. There was no attempt by Ouro to contact me ever. I don’t know if they ever attempted to contact the seller about why they weren’t sending the shoes. Ouro only responded that they cancelled the sale and that I’ll get my refund back in 5-10 days but only after I wrote them to ask where my shoes were. One time could have been a fluke but two times seems like a problem Ouro needs to fix. I recommend not buying. I recommend bidding even if only a dollar less just to see if the seller responds to save yourself the hassle of having your money tied up. And even if the seller does respond, keep an eye on your purchase, because they may never send the shoes and Ouro won’t be contacting you about it.

After sold shoes

I ordered these shoes about 4-5 days ago and the status hasn’t changed from “awaiting from seller pickup” to “in transit” or “delivered”. I’m not sure if it’s a problem on their end. If the status hasn’t changed, I will ask for cancellation of the order and a full refund. eBay is much better as everything is guaranteed to be authentic and the prices are much cheaper. Should have used eBay instead.