Outdoorsy - Rent an RV

First off the app itself is buggy at best. It rarely works. If you plan on renting your RV out thru outdoorsy don’t expect them to cover any damages. Our RV was damaged by a renter and we were told it wouldn’t be covered because the renter wouldn’t answer his phone.

For as long as this app has been around, I’m surprised at the amount of issues I’ve had with it. Currently I cannot log in because it will not send the 7 digit confirmation code required for security. I deleted and re-added the app from the AppStore, but now it tells me, “too many login attempts, wait a few minutes.” This has been going on all morning.

My husband and I love the app. We appreciate you giving us the opportunity to rent our RV on your site. The customer service is super. Katharina

Host filed claim and outdoorsy charged a second $500 security deposit 1 month after for $1000 total and their departments keep pushing me around without correcting problem.

Some host are horrible! Beware! Ask all the questions first! Outdoorsy only cares about the host not the renters point of view or issues!

First I would like to say the Owners were very nice and welcoming! Nothing like dealing with friendly folks. Now the camper was everything we needed and more. They had it set up with all the essentials we needed. We would definitely rent from them again. Thank you so much! The George’s

The platform is always easy to use and trailer owners are easy to communicate with and meet with

Received a van with two bald tires, but did not realize until almost 1000 miles away from home. Customer service has been very slow in responding to the issues we had. Will update when I know more.

Don’t waste your time with this app. They have no appropriate recourse for those who are taken advantage of by RV owners who take your money and don’t communicate with you. Despite the fact I am in the right, they refuse to reimburse my money. I advise you to steer clear of this app. Not worth chancing it.

You'll spend hours with emails and on the phone trying to get problems resolved. Our trip was cancelled 1.5 days before our departure by the camper owner.