PayPal Zettle: Point of Sale

Waste of time so vey PayPal

I have been taking payments on the go for my customers, and Zettle has been the one of the best apps I have ever used.

I really don’t understand the negative reviews! I’ve been really pleased with Zettle, ever since PayPal switched over to it for merchant servicing. It connects quickly and processes transactions faster than any other app I’ve used in the past. I can process tap to pay, read chips, type in card numbers, process Venmo or PayPal, all from one app. They also typically transfer the money to my PayPal account in about 1 business day, so I’m not sure why some people are having to wait. Overall I’m very pleased and highly recommend this app!

The performance of the card reader is awesome, very easy to use and is a good tool to have in my establishment.

No customer service!

there is no way to itemize a sale. i used paypal here with no problems but now i have to create one charge for each item. if a customer buys three items its 3 sales. the app doesnt allow me to put multiple items on one sale? i have to add them up on a piece of paper and pit one price in according to two customer service people! its like the dark ages. i should just get a cash register!

Much better App than the previous app I used, more features.

Rates went up and service went way down. No way to take swipe cards now, hand letting them triggers audit. 3 times this year they have frozen my funds and required hours of valuable time to answer useless questions that they already have the answers to. We are a small, family business and every sale counts! Being unable to process credit cards for 48-72 hours each time they audit is crushing. I am about to try square or any other service just to stay open.

Zettle staff accounts have Full access to ALL of the business’ past PayPal invoices not just the ones created by Zettle but those created in PayPal going back as far as 2011 for our business. The developer knows this and admits it to us when we call customer support but they replied to my second review where I brought this to light with an erroneous reply making it sound like this doesn’t happen. Then they deleted my third review where I called them out for trying to hide this. Then they deleted my fourth post. So I’m assuming they will delete this post also. Perhaps if they spent as much effort fixing this major problem as they do trying to hide it then the app would be safe to use.

Easy to use and thorough in process.