Pike13 Staff

Pike13 was great, before it was “pike13”. When it was front desk, it was affordable and the app worked. Now, after being with pike13 (or front desk) for 5 years now they decided they were tripling their price to their long term users which makes it even more infuriating for how often their services don’t work. Not happy, haven’t been happy since pike13 took over, bad business model, obviously they do not actually care about the small business owners. I am currently looking for another service to switch to. Take your business elsewhere.

FD is a great App with accessibility of all my business related needs right on my smart phone or iPad. Now if it could only make coffee for me I'd be happier ;-)

I love this app for Front Desk. I can do anything in my phone with it! I recommend this app and this scheduling software for anyone who wants a mobile-friendly interface.

Great customer service too.

Great customer service . Great asset to service based business

Constantly freezes and just plain slow. It’s nice to have my schedule conveniently there for me, but that’s about it as far anything positive. It signs me out way too frequently even though I check the box to keep me signed in. I wish I didn’t have to use it for work. Would’ve deleted it a long time ago.

Fix your app, it’s trash

Absolute buggy dumpster fire. These guys need to fire their entire IT department and start from scratch. Would never use this app if my job didn’t require it.

An app like this should be fairly straightforward- allow employees to easily access info and allow employers to easily update this info. 50% of the time I open this app it gets stuck on a blank white screen and I have to close it out completely and restart it. The app is very slow when attempting to view the schedule or any other info. Other minor bugs and glitches are persistent- as if the owners haven’t updated it or even paid attention to their own app in a long time. How hard can it be to make this thing work correctly? A high school student could probably code this app better.

This app, on my iPhone 13, often locks up when trying to return to from another app, e.g. my eMail. All other apps work/function without issue but Pike 13 Staff locks up with a plain white screen. The only remedy is to reboot my smart phone. I’ve heard the same complaints from my colleagues who use Android phones. Also, when I look ahead to future days to view my upcoming schedule, I cannot simply jump back to the current date to view only my schedule, instead I get all the other staff’s schedule. Both of the afore stated glitches are time consuming and frustrating. I understand the growing pains of app development but these glitches have been around for over a year now.