PingID

Use for Uni. Initially it was fine, with a simple pick the number in the app. For the last two trimesters uni site states there is a number in the ping app…there is not; leading to waiting until there is a box on uni website to copy the number from ping into the box before it expires. Not useful or practical. Rather change my password every two weeks than this nonsense.

Before the latest update the app working fine for me. Authentication simply required me to look at my phone for the face id scan. Now I have to reach over to the charger and press a screen button as well. Why? It is a real pain and no justification is given that I can find.

It’s not user friendly and takes forever to load

No one wants a new fancy UI at the expense of performance. It is more than 2 times slower now.

Most recent change is not an improvement. I used to simply open the app and complete a sent request with one ‘click’. Now I need to fingerprint in then select if I’m wanting to complete an id check (rediculous) then I am made to wait before getting to the point where I can complete the sign in. Poor changes

The look and feel is so outdated and awful. If it wasn’t for work, I don’t think anyone would bother to have it installed.

Since my university started using this app, I can’t login to the canvas app. I’ve called the support line for my university and even they are having trouble sorting the issue out. I don’t blame them, they’ve been thorough in troubleshooting. I blame the app.

This app is terrible it does not link with other devices correctly. A nightmare to use.

I’m writing this review to highlight how broken and annoying this app is. I broke my phone and the screen is completely broken, in order for me to add my new device I need to authenticate on my old but I cannot access it for the reason previously stated. I’ve never been so angry at how a software expects it’s users to authenticate another device, basically if you loose access to your old device you cannot add another to the system, further the support page for this app does not load when you put it into a browser.

This app has done nothing for me but annoy me and be super tedious to do thank god I found a way to login without it.