Platinumlist: Events & Tickets

Fantastic customer service from Mohamed at platinumlist.

I had some issues that needed to be sorted out regarding some tickets we purchased. Ahmed was right on it and the matter was resolved very rapidly and my wife and I really appreciate your attention to handling the issue. Thank you FIVE STARS. Perfect service!

Best app and reliable customer service. I bought tickets for specific date, however my travel arrangements changed, so I had to contact company’s customer service and had a very smooth refund and was able to purchase tickets for another event easily. Highly recommend to deal with this company.

Booked tickets with Platinum List, was very easy, understandable, had a couple of questions about the event so had to call them, had a quick response and customer service was clear and very helpful. Absolutely satisfied.

Gets confusing looking for stuff only to see same event repeated time and again. It’s like a Scooby Doo chase scene, keep seeing the same plant pot the more I scroll. It’s ok to only have 5 events, just let me figure out what they are

As a booking app it’s not bad, although what is really missing is the ability to view your tickets in the app or download to Apple wallet. Having to save emails, print tickets or download pdfs is a needless faff which frankly could easily be incorporated into the user account. Additionally the Apple Pay function is glitchy. This needs to be looked at, fixed or upgraded.

Nice to see the app come through with the same ease to use and easy to digest use interface and user experience. Support seems to be on point too with response in under 3 minutes. ;-{>

The event was cancelled and I received form to submit which I did in time however as I had no confirmation from service that they have my form - I emailed to support asking to check if all good. Actually they confirmed all good but after one month they started to say that I haven’t submitted form in time and they can not help. They just took my money for never happened event. Now you know how this service treat their clients.

The level of customer service is poor

If you want to buy tickets to places like Ferrari world, green planet or any other place with no specific date, don’t use this app. Your tickets will remain active forever and customer support will just advise you to create a new account :-) In other terms app is good