PointCentral Smart Properties

Not accurate

I can’t access my account

This app is horrible I’m sure it’s ran up my electric per the comments below most is accurate I had adt coke out and look at why panel wasn’t updating with any devices waste of money installed by apartment complex and can’t get assistance because I’m not ovwner over residence. Will be filing complaint with bbb. Not one device syncs up so leaves my air running or heat running for hours after it says updating or transmitting😡

Honestly, I don’t know why I’m writing this review beyond warning other businesses to avoid this platform. The security panels my building put in every apartment unit has a camera deep inside, I’d highly suggest putting some electrical tape over it for obvious reasons… beyond that, this app is capable of functioning as a smart home, but ADT doesn’t let the renter add this system to any other smart home systems, such as Google home or Apple HomeKit. SIRI SHORTCUTS WILL NOT WORK, AT ALL. The Thermostat system is decent, and even has a schedule function, but all forms of smart home functionality beyond being able to remotely control things from the app, are void and null.

Sense less app, very bad design.

Horrible

Setting up schedules is annoyingly complicated, doesn’t interface with Google, doesn’t interface with Apple easily, you can’t add any of your own smart devices, updates that add functionality are nil, etc. This system is for the benefit of the property owner; alarm.com and rental managers only pretend it’s for residents.

Home Screen seems easy at first but modifications are confusing causing connectivity and functionality problems. Need better user guide support or technical support via chat for immediate assistance.

Once a while this app just auto log out. It’s annoying but it’s fine. But now after log in a few second, I went to access control and it just log me out, that’s unacceptable … it become unusable

After someone stole my apartment fob, I am now forced to use this app to gain access to entry to my apartment building. This app is not reliable at all, and is always crashing / very rarely works the way you want it to.