QCPR

Updated to the new app and every time I open app the screen goes to the laerdal white page and then shuts down. Tried using classroom and although we got in lots of issues and varying results (not the learner’s errors). Update rubbish 7 new lifeguard trainers unimpressed and probably unlikely to use or recommend. Please sort out quickly.

I loved the previous version of this app and bought 3 x adult little Annie QCPR manikins, 2 x child QCPR, 2 x Baby QCPR manikins and a new IPad Pro. I was so proud of the feedback I received from my students and sang the praises of the system. I have just returned from a 9 week holiday to find the app has updated without my knowledge and it’s now so unreliable that my students are looking at me with incredulous expressions when I have to explain that ‘it should give you feedback at this point, but it’s got a bug. I could see your CPR was very good though, so don’t worry, you’re competent’. The app fails to give feedback about 50% of the time and disconnects my manikins whilst my students are midway through the application of CPR. Please bring back the old app whilst you work to fix the new one. It just doesn’t work and I now half a few thousand pounds worth of kit that doesn’t work and I feel embarrassed using it. My QCPR app version is 6.1.0 and my iPad IOS is version 16.5.1

The app used to work fine. Since the last update it won’t even open on my phone. I’ve spent a lot of money upgrading all our manikins; now they won’t work, what a waste of money. As the fault is clearly Laedal’s I will be asking for a refund

The older version was so much better! This version is slow to load, it’s clunky to use and often has silly bug’s causing issues. Just today with 6 manikins connected it was picking up each compression as a ventilation instead! It takes a long time to give feedback. The CPR game doesn’t work as well as the cars frequently stop moving on all manikins. So annoying as was a great training aid before. Now I hate using the app!

New difficult to use as too much info on screen App unreliable and difficult to use in learner mode. Learner mode defaults to 15/2 in junior and babies no way to change. ERC protocol for non HCP is 30/2 Only connects to very few smart devices To faffy and takes to much time to be a useful tool. Please can we have functionality if the old app back please.

Bring back the old app please!! It was so much better. The new app is a massive and disappointing leap backwards in terms of ease of use, speed and debrief clarity. What a shame, I used it 3/4 times a week with fabulous client feedback. I now dread using it - I need a solution!!

The redesign of the app has made it much more difficult to use: -Manikin selection better. -Duration it takes to link annoying (especially if all 6) too slow ‘loading’ -Opens the screen of linked manikins not in the order I selected them -Can rearrange, but goes through the ‘loading’ screen again -Class can practice before the scored go, fine -defaults to 30:2 / 2min, can’t edit that as a default which is frustrating -Takes too long ‘loading’ after pressing start -use an HDMI link to a big to screen, if after the scored session is started I press restart the restart button appears on the TV screen so can’t access it, have to start the app from scratch -if I press stop the app does not stop, stops each manikin one by one taking over 20 seconds to do so, sometimes never stops -feedback screen can take ages to appear It’s a shame, was perfectly good, if you wanted to make a complex data feedback with cc fraction etc, why not make a second app, a BLS class are not interested, three core feedback points are all a BLS user needs rate depth recoil would have been fine. In summary, I think you’ve added too much to it, it is not really of use to most learners which has made it slow, bit buggy and less responsive. Adding a metronome would still be a great yet simple training aid.

This app used to be amazing. I would Recommend to all my colleagues. I know strongly encourage colleagues not to use this app or QCPR manikins, that’s how bad this update is. It is terrible- DO NOT DOWNLOAD

After the app updated, I seen you need to create an account to use as an instructor. When typing in my yahoo.co.uk address it say ‘please enter a valid email address’. I’ve he led the address I’m putting in and it’s all correct. So can’t use the app at all now. Really disappointing!

Switched between guidelines from aha to ERC2021 in settings and saved. When completing training the screen still says AHA and not ERC Guidelines being used.