QuickBooks Accounting

Made the payment by mistake and waste lots of time to request for cancellation immediately but still can’t get the refund.

Can’t even change a date on an expense item. It would jump back to the today.

ZEro stars !!!

After months of telling them, they still have not fixed the formatting issue in iPhone 11 pro, so the numbers are chopped at the bottom. Also have asked repeatedly for customer service to resolve issues like the above, and other issues that make life easier for the customer, such as default tax option in expenses rather than having to input in each and every single expense. But unfortunately they don’t listen, the customer service just bounces things between departments or people, and often connect you right back to the beginning trying to explain all over again what is not working with their own app. Obviously this gets frustrating and time consuming and in the end you just give up and try to learn to live with it.

Just my observations: Mobile app should be mostly used to record expenses. It lacks OCR tracing. Moreover scanning a receipt is a multi-step process. Should add force-touch to add receipt (open in camera). Invoices: been searching how to add my banking information. Cannot believe QuickBooks does not allow for adding banking information to invoices. Did I miss something? Or is it a hidden feature? Not very intuit-ive (pun intended). Otherwise good. Like the integration with Bank account.

I mostly use it to do my expenses, now with this update, they force me to input TAX. But there is not tax here in Hong Kong. Didn’t have the problem before. I don’t know how long they need to fix that. 👎🏻👎🏻

Great app but the expense features is lacking OCR functionality that other apps provide for free. QBO please add OCR and auto input of date, merchant and amount in the expense fields. It will be so much quicker to match.

Having tried and reviewed many online accounting packages, I finally settled on Quickbooks Online and have not looked back since. Ofcourse it is a great bonus that my main bank is directly linked to the system, as many banks are, cutting my accounting time by 80%. I can trust the security and work with my book keeper / accountant in realtime, online. Although Quickbooks is intended for businesses, it works a dream for personal expense tracking as well as tracking the many projects a family can be engaged in. Working across borders: no problem, real time currency exchange solves this. The 30 day free trial is a great way to get to grips with the system which by the way is simple enough, and the monthly fee is better than many competitors, in particularly knowing you can run it on all mobile platforms

Why can't login in app?!

I'm the administrator but can't do the above.