QXR Patient

Web wasn’t working/loading so I tried the App and that isn’t loading the images either. I can get only five images out of nine.

Trouble even signing in right off the bat

Why is it taking so long to get into my account how many times do you sign in with your right email and saying it isn’t your email

Well i can’t even login, after creating an account and verifying the web link says best to download the app. Download the app, put in phone number and password I’ve created for the account to be asked do I want a Touch ID or pin next login. No, I would just like to keep the password. Except this merry go round doesn’t allow that and now I’m no closer to seeing my scans than I was 15mins ago. Where’s your user testing people!?? Come on.

Trying to use the app to see our scan images during our first pregnancy. It wont let me log in or send a code to reset password. Was advised QLD X-Ray no longer print images so have no way of getting images during pregnancy. What a joke of an app. Useless and pathertic from QLD X-Ray.

closes spontaneously when viewing images via app on i phone 15, have to continually load. still not fixed after 3 months

I’ve been trying to login to this app for months and can’t. I’ve also been to Qld X-ray in person in Toowoomba and told them but they just fobbed me off. I can’t even access the help section of the app. It’s totally and utterly useless.

Hi, please improve the uploading of the images. Your images are NEVER uploading correctly and missing heaps images every single time. It does not take 24h to upload if other companies, such as Exact can upload all within the next hour.

Signed up for the patient portal with a staff member over the phone, was sent a text with in a few hours to finalise my account. Prompted to download the app, able to log in and see the images from the scan I had done today.

No issues signing up for my account, scans viewable straight away after verifying my birthday. Even includes scans I had 3 years ago! Nice job tech team :)