Reimburse Me

Unable to submit a claim. I have the provider sign and I submit everything and it just sits there and spins on until it gives a message saying it has timed out and the app then crashes. And we try it over and over with the same results. Makes me want to file a class action suit for my money being held hostage.

This app is horrible… makes me feel like my money is being held hostage. Each time I try to make a claim, it times out and doesn’t push the claim through. There needs to be more support for a financial app like this…

I have been trying for over a year to log onto this app with no success despite many calls to Alight to for assistance. All they can do is tell me to delete the app and re-install it.

No way to contact support. App just signs out every single time I submit a provider’s signature without actually submitting the claim.

This APP is constantly down or puts out random error codes. Unusable most of the time. The IT employees are obviously untrained or inept if they can’t keep a simple App up and running.

There’s too many bugs to list but the biggest one right now I’m facing is that you can only log in once. You’ll need to delete the entire app, pray, then re download it to use it again.

This is the worst, buggiest app ever. Every time i try and log in it tells me there’s an error. It only fixes itself if i uninstall the app and reinstall it. this time when i uninstalled it and reinstalled it my company doesn’t come up, so i can’t even log into the app lol. such a waste of time, you guys really need to fix this app as it’s obviously an ongoing issue for years.

What a poor excuse for an app. This should be an easy thing to apply for reimbursement of my money but I can never get in, I keep changing my password and still can’t get in! Hate it!

I cannot log in.

Logs out every time you attempt to submit. App has been broken for months.