Jacket
Customer service wouldn’t answer the phone, my birthday was July 5 and I needed a jacket for my birthday. I ordered a jacket a week ago and I meant to order express shipping so the package could get there fast but I accidentally ordered normal shipping. I ordered normal shipping. I chased the customer service to see if I can get a refund And re-order the jacket for express shipping. They wouldn’t even give me my refund fast-forward. I see that my jacket says it’s gonna be here on July 5 so I am thinking everything‘s perfect and my jacket is going to be here on my birthday fast forward to July 4. I checked to see where my jacket was and it said it wasn’t gonna be there till July 8, so I spent my whole July 4 and my whole birthday trying to get my jacket from my outfit texting and calling customer service for UPS because they delayed my order and trying to contact Rockstar Original and they wouldn’t answer I felt my birthday was incomplete today because I didn’t have my full outfit I know I seem like I’m overreacting but they I try to contact them with all my heart and they just wouldn’t pick up or give me a refund to re-order the shipping or they wouldn’t even let me come pick it up. I tried to call UPS to come pick up the package and they wouldn’t let me answer they didn’t answer when I called customer service. Someone picked up and hung right up on me
