RYSE

It never connects to the Smart Shades in the first try. Have to keep retrying every time. The motor itself works okay but for the price you pay, not worth it at all.

Almost no new features and improvements in years, mostly just bug fixes (they do come, but it took a long time to fix the worst issues). Routines still cannot be kicked off / tested instantly, and there is still no option to choose essential smart time settings such as e.g. sunrise and sunset. Apple Home automation fixes those feature gaps for me, and finally works again as expected.

For the price of the product, this app needs some serious work. It takes far too long to connect (about 10-15 seconds due to Bluetooth), and occasionally times out. When it works it’s great, but it would be nice if it was more responsive.

New app does not connect on first attempt through iPhone Bluetooth but always connects in second attempt. Support group no help, simply told me to delete and reinstall app and pair again to device, but problem still exists. Very frustrating to have to try to connect multiple times every time you want to open or close your shade!!!!

The recent my blinds would not connect to Alexa or Google or Siri was because you need to purchase a $50additional device from their website. Call the Smart bridge and that’ll get you to use voice commands as well as open and close them from anywhere in the world not just be a Bluetooth but through the Internet, you can be across the world and open and closer blinds yourself. Very happy very satisfied this more system technically would cost you a lot more money if you bought it from anywhere else or people that install blinds with sell it for quadruple the price so you get a good deal

specifically when the app is completely closed and is opened after awhile. you can fix it by just swiping up on the app from the multitasking app switcher, but the app should just be doing a better at verifying it has a good connection and reconnecting if not

I have 4 3rd gen smart shades that ever since the new app update a couple months back half the time I have at lease 1 shade not open or object detect and stop with no object. Even when object detection is disabled. Right now I’m setting in my room clicking open all for the past 10 minutes only for every shade to still be closed as it’s completely unresponsive.

This app works perfectly as do the opening devices and SmartBridge. It is easy to set up and once done you can just forget about it. Perfect!

App is not working - buttons are stuck, cannot go back in the setup guide. Multiple buttons not clickable.

The app is very buggy, you have to recalibrate my shades every month, as the batteries get low the schedules quit working too.