SafeBoda with SafeCar

On iphone SE 1st gen The map zooms out to show the whole of Africa for some reason. I can't zoom in The ride options (insured plus/electric boda etc) fill up all of the screen I can't see the map. I can't even go back. I have to quit the app and reopen App doesn't inform me of canceled or completed rides. I have to confirm with the rider. Or force close the app and reload it.

Having the Same issues from months back Map zooms out to show the whole continent of Africa when navigating. Can't even zoom in to check where the driver is. It just zooms out automatically The screen doesn't change when the ride is over. I have to close the app and then reopen it otherwise I'm stuck on the same 'ride in progress' screen which I cannot leave.

I reported two safety incidents, asking to never be matched with a Boda driver who publicly harassed and abandoned me on two events. Safe Boda said there was nothing they could do, but that I should cancel the trip if I got matched with him again. HORRIBLE matching algorithm if you claim to be “safe” yet dismiss the liability of the fact that serious harm will one day happen because of this negligence. Never using SafeBoda again nor would recommend it.

The deliver package service isn’t working for me. As soon as it’s initiated. I get a blank box with a “try again” option. I can’t even cancel or click anything. It just hangs on “searching for safe boda” screen. Also a suggestion. Pairing should not say “rider not found” as that is most cases not true. it should instead say “rider not near your current location” and add an option to search for the rider not just near your location but anywhere. phones aren’t all the time using geolocation so the app shouldn’t depend on that all the time for pairing.

I would have no problem with this app if they didn’t force us to deposit money before the ride was confirmed. There are instances where I have deposited money on the app but there have been no rides. it is this is extremely annoying and frustrating since the money is non-refundable.

I used it for a while and it not working anymore on my iPhone and I’ve money in it Please do something about this

I download the app on iPhone 6 but it didn’t open

Be careful with this app, I disclosed location to a driver but someone else showed up.

The recent update does not work on iOS products ie iPhone and iPad . Please rectify it . Thank you

In Kenya — app won’t send confirmation code to my phone number. Tried 7 or 8 times.