SBS Mobile

Downloaded the up and set up ok. Tried to make a tax payment from my account numerous times, every time I get a message saying ‘an error occurred’. No recourse to anything from that. Occasionally while using it it would close down with a message saying ‘you have been logged out due to inactivity’. Yes, while I was using it. So for me at least, the app isn’t worth having if I can’t do what I need to do on it.

Can’t use a password with more than 20 characters, it’s fine for the website but the app says the password field has an invalid entry. Probably should fix that as autogenerated passwords are usually generated at a bare minimum of 20 characters and personal I prefer going into the 30 or 40 character range for security

App doesnt work on my iphone, keeps telling me that an unexpected error has occurred and will not allow me to log in

Unbelievable that in 2022 a bank mobile app does not let you log in if your password is more than 20 characters long. It simply doesn’t let you type in anything after 20. Ridiculous

Over the past two years I have sent numerous complaints about this app. It force closes, times out while trying to use it, won’t log on etc. I will have to look at moving banks if things don’t change quickly.

With Face ID as an option to log on, it would be nice if this was automatically done instead of having to tap LogOn for Face ID to activate. Also, Apple Pay is a must need. Please start supporting Apple Pay, it’s been around for over 5 years, please catch up with technology.

App experience not bad but could use some updates to UI and a few other thing. Also sbs needs Apple Pay.

I was worried this app would be too basic or unfriendly for tech savvy people but it’s actually really well made. Nice and intuitive to use, all the features that I like are there (quick peek at balance, reordering accounts, easy to pay someone and transfer). I would give SBS a 5 star review if they introduced Apple Pay! That would be incredible.

I have accounts with one of the big four as well as SBS, their app and options in online banking is so far behind the others they simply do not compete. Come on SBS would much rather do all banking through and NZ owned bank.

One of the worst banking apps I’ve used in my life. Slow, bugs, not easy to use. Considering switching banks if they don’t fix issues with an update