Seattle Kraken

App never works properly. Tells me I need to login to access the public transportation tickets, even though I’m already logged in because I can access the event tickets. When trying to login it says password incorrect. Using the same password on web browser works fine. Try resetting the password. Have made 5+ requests fora password reset & never receive an email. TicketMaster is trash & it’s unfortunate we are forced to use it.

I’m a season ticket holder, 4 years running. This season, I’m unable to see my tickets or discount codes in the app. Every attempt to get support has been met with “did you try updating the app”, which I do religiously to no avail. The only way to attend games is to use the desktop website to transfer the tickets to a totally different account, which loses the STH amenities. The app is convincing me to bail when my contract is up.

After the latest app update I’m no longer able to listen live to games, says I’m outside of the service area despite being in Seattle. My wife gets the same message on her phone.

The app used to work beautifully now, after the latest update, my Ticketmaster won’t link to the app, so I can’t access my Kraken tickets. This is extremely frustrating as the Kraken tickets won’t show up on the generic Ticketmaster app, so the only way I can get to my tickets is through a web browser….horrible update

Bug fixes didn’t work. Still cannot login to Ticketmaster. This is very frustrating as I cannot access transportation on game days.

My experience with this useless pile of worm-ridden app trash makes me wish Seattle would just get rid of it’s hockey team, as it only serves as a reminder that we don’t have a basketball team.

App cost us like $10

Massive bug trying to connect Ticketmaster account. Renders the app useless

There’s an issue with ticket access, the app refuses to connect with Ticketmaster. Made sure app is updated and deleted/redownloaded to double check. Looks like I’m not the only one getting the error message.

App can’t connect to Ticketmaster so I can get a transit pass. Pretty useless.