Does not work
Could you please fix the problem with this app. It does not work overseas and it does not work correctly sometimes!!!
Ja, Securus Mobile ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Die Securus Mobile-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
Securus Mobile ist kostenlos.
Um geschätzte Einnahmen der Securus Mobile-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
1.17 von 5
6 Bewertungen in Niederlande
Could you please fix the problem with this app. It does not work overseas and it does not work correctly sometimes!!!
Please make it available for overseas (The Netherlands) family like myself to reach a loved one as your website is called videoconnectANYWHERE.com.
Also your site securustech.net isn’t available in the Netherlands. Change this please!
I get at least 10 error messages a day just trying to do simple things like open a message. You guys need to just give it back to JPay cause this is trash and irritating. I’d give zero stars if it was an option.
It’s not giving me full options of the departments of corrections for my state. On others app it shows, but when I try it gives me one option and I can’t even type in my own to search.
This has to be the worst app I have ever in my life used it. It is exorbitantly expensive and most of the time it doesn’t work. I am utterly disappointed because I cannot communicate with my family The way I need to. The other unfortunate thing is like prisoners in jail. I feel a prisoner to this app. I’ve given almost $1000 to this app and I can’t even use it. Horrible! Horrible! Horrible!
This company should be ashamed for the poor service they have a monopoly on. Automated phone system doesn’t recognize keypad input and hangs up mid call. No one is available to talk about customer service. Facility isn’t listed in app even though the automated message from the jail says to use this app. It’s unfair and cruel and downright frustrating that *this* is the best service we have to offer incarcerated individuals. Do better.
I’ve made an account successfully, then when I go to log in, it tells me my password is incorrect. So I clicked forgot password and tried all over again. When I log in, it’s still telling me my password is incorrect.
It was a mission to put host and Securus together and then on top of that you call for costumer service is another process to get to speak to one and then they have a attitude the people they have working !!! Bad app needs more improvement
It is 2024. This is by far the worst thrown together app I’ve used. No notifications come through for new emails. Turned everything on, but nothing. No way to delete contacts, told to call to do it. Then customer service can’t even remove them. Need to add the ability to delete sent emessages from the sent box. I have to go online to the website to do this. We pay entirely too much money to this company to have such garbage service and a non working app with less than bare bones features. These things should be accessible and available by default.
Diagramm
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Top Kostenlos
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39
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Top Kostenlos
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282
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Top Kostenlos
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390
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Top Kostenlos
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473
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