SELPHY Photo Layout

Unfortunately, since the recent update of the app, I cannot use the CP1500 SELPHY printer any longer. The app freezes (buttons do not react). I use an iPhone 14, same as before, *iOS version 17.5.1 currently. *I tried with my iPad as well, iPadOS 17.6.1 currently, and it still does not work, despite meeting the system requirement listed on the respective webpage linked from the app iOS 16/17, iPadOS 16/17). I restarted the app, the phone, the printer, deleted the app and reinstalled it again several times — still nothing. *Tried with an iPhone 15 and it works. But it is not my phone, which means I cannot in fact use the app and the printer any longer! It was a birthday gift that really brought me joy, printing photos of my baby. As I see here the most recent review was from… 2 years ago (with no reply), am I to understand this update will not be revisited/fixed by your team any time soon…? * (later edit) It Is disappointing to see that Canon does not take into account the reviews, with at least a standard message that their team would be looking into the issue reported (even if they would not). Poor customer service for this Canon product. Big disappointment. Would not recommend the product further unfortunately, as it is unpredictable (however great my experience with it was for a short time while the app was working on my devices, as per above).

Pls make the app more user friendly. It takes all the fun away when i stay 1h to select and deselect photos instead of just dragging them around so that they are arranged in an aesthetic collage for printing. Ty

This new app makes it very difficult to organize photos for journaling. Missing the N layout. Please bring it back.

I literally got this printing device because I heard the editing qualities were superb and now the app is completely missing them. Please correct, thank you

I really don’t like the fact that you can’t just pick 10-20 pics and then print them all at once. When you pick multiple pics, they just keep adding to the same sheet. Not enjoyable!

this is perhaps the funniest thing ever im jst printing memes my friends bags are no longer safe

Bring back the N-up option. The update made my printer useless to me.

Best printer ever

I hadn’t used my printer for awhile and couldn’t get it to connect to Wii. After watching some videos, was able to set Wi-Fi up. Then it said I was out of paper and a new ink cartridge was needed. I ordered new paper and ink cartridge. Then it would not accept the cartridge. I tried looking on the Internet and couldn’t find any help. Then I saw. The box said postcard so figured out to change from letter. No where could I find this solution in Canon’s troubleshooting or anyplace else.

I’ve been using the SELPHY app for years with my Canon 1300 printer, and it used to be an absolute dream for my scrapbook projects. The N-up layout feature allowed me to print 4 photos per page automatically—quickly and effortlessly. It was perfect for creating albums and collages without wasting time. Unfortunately, the recent update has removed this essential functionality. Now, instead of selecting multiple photos and having them arranged automatically, I have to do it one at a time. Who has time for that? It’s incredibly frustrating and a major step backward for anyone who relies on this feature for creative projects like scrapbooking. I’ve tried every option in the updated app, but nothing replicates the simplicity and ease of the old N-up feature. Canon, please bring back the automatic multi-photo layout functionality. Until then, I’m left scrambling to find a workaround or considering alternative apps and printers. This app was once perfect—please fix it.