Shopbop

If you buy discounted products, you should pay attention. It is very likely that they are products that others have used. I have personally experienced them. The shoes I got have many traces of others wearing them, but because of the discount, there is no way to return them.

Very frustrating experience with Shopbop. I purchased this dress on 3May, and after two weeks I still have not received and no one from Shopbop followed up on it. When I raised this issue to the customer service, different agents just took turns to reply me that the package is still in transition and they could not issue refund for me. Very frustrating now is already 2Jun, I did not receive dress, nor refund. And no one from customer service has been following up on this issue actively.

Happily ordered a Tory Burch Sandal because I had thought Shopbop seemed trustworthy and reliable, and it’s prices were atttactive. But it seems like they aren’t transparent at all! Was charged $200+ instead of $168 that was reflected on the checkout page. Only realised this after checking my bank statements. Would be nice if Shopbop bothers to state that our payment would be made in USD instead of misleading consumers. (A popup warning would’ve suffice) Haven’t had such an issue with any other shopping apps, both US and China stores included. This unpleasant experience just shows that Shopbop does not prioritise nor value their customers’ shopping experiences. I feel extremely scammed and cheated of my $200+ but I don’t suppose Shopbop would probably bother to resolve this for me or do anything, judging from their email response that pretty much indirectly says I should have checked my currency and it’s not their fault I paid more. Do not recommend to buy from them at all. I’m appalled people even leave good reviews for this company. 👎🏻

I apply score15 when I purchase but the item never discount 15% only state applied the amount still the same

I’ve been shopping at Shopbop for many years! It’s definitely my go-to online shop!! Fast delivery! Keep up the good work! Continue to bring us lots of good stuff!

I never ever feel motivated to ever write a review, but let me tell ya. THIS APP IS EVERYTHING!!! The features make shopping so easy you can filter so nicely saving so much time, the sales are fantastic, and shipping SG is so seamless and quick, ughhhhhhh I love you Shopbop !

Needs to be more fluid, I couldn’t enter my address due to error

The app is easy to use with fingerprint Touch ID. Customer service is also excellent and any emails are replied ASAP.

I've been shopping with Shopbop for years. Their app looks good and is easy to use, esp now they that it has features like videos of models wearing the items. Only negative is that I wish the app showed reviews for each product. But overall, still rad.

Shopbop has been amazing and I have been shopping with them since I was a teenager. Shopbop defiently adapts the latest online and sleekest way to shop for sure!