Shopper - List and Recipes

I have used this app for years and it has been reliable. It took a long time to get all the products we purchase regularly added so initially it took longer than a paper list. Once I had everything added it was really helpful though. After the most recent update I have decided to delete the app for good however. I sat down and populated my list with a weeks worth of groceries. When I opened the app at the store everything was gone. As if it were a new install. I restarted both the app and my phone but it was gone. I did my shopping from memory. Now I need to go back to the store as I wasn’t able to remember everything. Back to a sheet of paper for me. Even my notes app would be more reliable.

I’ve had the app for 4+ years. Went grocery shopping and all my stores in the app were missing. 4 years of data gone!

They claim to have emailed me; never saw it. They deleted existing lists unless you upgraded to a paid membership. After screwing me this hard, I’ll never trust them again at any price.

During a recent update I lost all the lists I had in the app. I can’t believe I have to start over. Considering deleting the app entirely. Very frustrating.

Long time user who paid for ‘premium’ when it was a free app. App managers (MidCentury Media) now removed all my data without notice and claim they’ll restore my account if - I agree to a new “subscription” plan!?!?! I’m not a fan of broken agreements or ransom ware extortion, so I wouldn’t recommend working with this app company.

I bought this app and just a few weeks ago I lost all my lists and features. No help from support what so ever. I would not recommend to others

What a MASSIVE disappointment. Goodbye “Shopper”.

Come on, it’s been 4 years since the last update… despite being listed as compatible it does not work with the Apple watch and doesn’t completely sync with the iPad.

That’s right, without any warning, my lists that I have curated for years are gone. It actually happened while I was in the app. Lists disappeared and the app came up with an error message saying that [my username] had deleted them. No I didn’t. Some have said that the company wants you to sign up for Gold to get them back. No way. Instead, I paid $17.99 to get the ad free version of OurGroceries (lifetime). Shopper isn’t getting a dime for me.

Like other users, after many years of using the app in the middle of grocery shopping trip earlier this month, my list suddenly disappeared roughly a third of the way through. All of my custom lists, stores and settings also disappeared. Some of the reviews mentioned an email requiring an upgrade to get your lists back but I never received one. And although I might have paid before the ransom demand I definitely won’t afterwards.