Slutty Vegan

Rewars point system needs improvement. It doesn’t work and the restaurant employees will just say we can’t help you redeem them. Then what is the point of incentiving your loyal customers to use the app

It cost way more to order on app. Also, I redeemed points only to realize there is a dollar amount limit for delivery. It was late and wouldn’t feel safe going in the area of the location by myself which is why I always get delivered and not pickup. I couldn’t use my redeemed points since my order was only the fees, roughly $4.00 so I had to pay full price in order to get it delivered. The UNUSED points didn’t reload to my account so I lost the points for the free burger and fries. Total disappointing since I’m a frequent order online and get it delivered. Unfortunately, because of this, I won’t be ordering again unless the point system is able to catch when the points are unused.

Price of menu item stays the same when you check “no fries.” Also unable to pay with Apple Pay. Rewards are lacking

Cost more on app, a lot,more

Wouldn’t let me order from my local slutty vegan. I live in New York and it kept making me order from one of the Georgia branches.

The prices in the restaurant are cheaper than what is listed in the app. It doesn’t feel good to be robbed smh

Cannot redeem points for reward. The app is useless and even the employees at the location cannot assist with using the app.

This app is not usable. Either a glitch will plague your order, the locations are all closed, they’re not accepting online orders, or your driver will get lost and never bring you your food. I’ve had a $65 order get lost and could never receive a refund. I love SV, but this app experience will sour you on their delicious burgers.

I live about 3 miles away from the Edgewood location. I’m in Mechanicsville / Adair Park but it says there is no locations nearby (I know the one on Ralph David is closed) but i’m just shy of 15 minutes from the Edgewood Location, wondering if this is an error with the app or if I’m too far for pickup. Food is obviously great though Lol

More features, like PICK-UP, would be nice. Small delivery area, no explanation of points system, and it seems the app isn’t even fully completed yet. Y’all really couldn’t whip up an about page rq? I’m glad they’re trying to expand their accessibility, however, it’s only useful for those who live within the delivery range of the store. I have a major issue with this, especially considering y’all know a lot of people commute long distances to come to your store, just to realize there are no benefits for MOST of your clientele. Bring back the punch cards if you’re not gonna allow those in person to take advantage of your app.