Steam Railway: Trains

I was given a Digital Subscription as a gift from my son this Christmas. I was notified of the gift, but no instructions or contact details whatsoever were attached. Since then, I have been unable to access any part of the magazine and have been involved in endless correspondence with the publishers. Accounts have been re-set, log ins reloaded, Apps deleted and uploaded again with no result. I have asked for the subscription to be cancelled and the payment returned to my son. Never Again.

The magazine is great but the app… I am so done with it. Bugs left right and centre, some of which I reported 2+ years ago but in short: you can guarantee that whilst you’re reading, you’ll turn a page and the next spread will just be totally blank. Won’t load, nothing you can do will make it load. The featured stories on the app homepage sometimes change with every issue but sometimes sit there for 3-4 months and the archive section appears to be the only way to actually read the whole magazine, the rest of the app is just a jumbled selection. Not only that but half the time the app is just ridiculously slow to load even on a high speed internet connection. Great magazine but the rebuilt app launched last year (I think?) solved literally none of the problems and managed to create more. If I could digitally subscribe any other way, I would

I’ve really enjoyed this subscription. It continues to provide up to date articles on the various Heritage Railways while addressing issues that affect all Heritage Railway enthusiasts.

Don’t like new format. No sense of reading a magazine. How to use this app didn’t load!

Too much narrow gauge coverage. Too little interesting reading. On balance prefer Heritage Railway

Best publication around for up-to-date news on the preservation movement, mainline news, historic articles for the railway enthusiast

New version has a number of issues for me. Pages do not swipe across on iPad as clean/sharp as previous version. Pages do not fill the screen, you can see parts of an adjacent page which distracting. The table of contents has moved from the bottom of the screen to the top right hand corner and takes up far too much space. It was much better in the old version. To add a book mark you have to use the menu in the top left hand corner and there does not seem to be an option to add a note. The feedback option only works if you have email configured on that device. All in all poor upgrade!

Packed with useful and interesting information. Attractive layout.

This is the second Bauer subscription I have had, and both times I have had problems trying to persuade the app not to charge me for magazines I had already subscribed to! But once you get in – which I have yet to do for this magazine – the pages are not optimised for an iPad, which means a lots of zooming and scrolling. Very disappointing.

Steam railway magazine is a brilliant magazine that many railway enthusiasts need to buy! It's simply a must have! And if you're not into steam locomotives you can simply read this magazine and gain knowledge for a future knowledge of railways!