Structure Sensor Calibrator

When trying to calibrate crashes iPhone XS Max

The app keeps reporting insufficient sunlight even when I stood under the sun and doesn’t allow indoor mode. I am using iPhone 6 Plus on iOS 12.5.5

Crash after crash. Non functional app. Can’t calibrate my sensor. Running a 6month old iPad with all the latest updates.

Crash whenever save the calibration result.

The app crashes every time it starts calibration.

I’ve been trying to get this app to work for four months. I have a mark ii and a 4th generation iPad Pro. The app will not recognize the scanner no matter what. Useless.

I was having no problem with the calibrator, then after 1/2/20, I can’t calibrate! Please fix it.

You need to start testing your app before you release updates. Your customers are trying to use their structure scanners but you make it really difficult. The calibrator app freezes, crashes and runs super slow and can’t adjust the calibration on my iPhone XS Max (iOS 13.x) and the original structure scanner running FW v.2.0. The scanner app runs out of memory if you try to use the improved tracker feature and has lots of issues with tracking in general. Please restore basic functionality to your existing paying customers before you add new features!

I have a checkerboard that came with order and it starts to calibrate and app simply crashes. So far NOT a good experience.

There are no returns of this hardware. It is designed for scanning large objects. It is useless for 3d printing unless you are making miniatures.