Supernote Partner

If you are thinking of buying a Supernote A6. Don’t, transfer files does not work in any way. This app is broken and all other ways of transporting files do not work.

Spent hours on this now and cannot work out how to transfer files from iPad to Supernote and back again. LAN transfer doesn’t work either. Oh dear! What a mess of an app.

Tried to scan for my device for a few times after connecting both to the same wifi. Failed. I appreciate the quick update of browser login for wifi, hope the team will fix this quick

The device is great, but if you're looking for an easy way to transfer files, you will need to look up YouTube tutorials and all sorts, because it’s the least intuitive and most difficult device I’ve ever tried to load anything to. The lan transfer on this app doesn’t work and leaves a lot to be desired, the controls are awful and the connection drops out within seconds every time I attempt to transfer files. When attempting to transfer files on the computer I also frequently encounter issues, but whilst slower at least it actually works. Supernote to the app usually works fine, just don’t hold out any hope when transferring the other way

Update to app. Lots of fixes and enhancements. Better than ever. This partner app is a piece of total waste of my time. They need to take a break and do some work on this garbage thing they call an app

Constant Network Error messages. We are simply dealing with SMALL not files here and this app cannot even open them. It’s just amazing how we spend hundreds of dollars on this product and you can’t open up your notes on your phone. You notes won’t open on their Cloud using g a Mac and Safari (you receive a “converting” message). Come on Ratta team! This is UNACCEPTABLE! Why does viewing notes across devices have to be so difficult. About to stop using the device entirely. The Company needs to do better.

So first things first, the app is still pretty strange to navigate, and the functionality is quite limited. However, the potential is too great to not dedicate some app rotation space. I really hope Supernote puts some time into developing this as that would make it the most useful note tool that I have. Here’s the good: 1) When the app successfully syncs its really nice to access your notes/content on mobile 2) I have been able to successfully upload a few images to the notebook 3) The conversion from handwriting to editable text is incredible The main parts that I was really excited about, but are still lacking: 1) the actual sync features are spotty, but every now and then it cooperates and mirrors both systems files 2) Uploading to the notebook is quite limited in terms of file type and general functionality. 3) A lot of the typical features on similar set ups are missing. For example, it won’t allow you to bring assets into a drawing or note. You also cannot draw on top of an imported file (except for PDFs allegedly). Definitely in the underdeveloped category as of June 2024, but has the potential to be so incredibly useful. Looking forward to future updates!

Disappointing app from a company with insane hardware and design sense. When clicking on direct transfer the app will crash when you click the back arrow. Unusable as I don’t want to create an account

The tablet is great. But the mobile app is so frustrating it almost makes me want to go back to pen and paper. I bought the Supernote to make taking notes easier, but the mobile app is almost impossible to use. What’s going on? Has the Supernote team ever used a mobile app before? I could design a better UX/UI mobile app in 10 minutes with a crayon and construction paper.

Every time I initiate a direct transfer with my A6X2 the app immediately crashes when I return to the home page