Supernote Partner

Update to app. Lots of fixes and enhancements. Better than ever. This partner app is a piece of total waste of my time. They need to take a break and do some work on this garbage thing they call an app

Constant Network Error messages. We are simply dealing with SMALL not files here and this app cannot even open them. It’s just amazing how we spend hundreds of dollars on this product and you can’t open up your notes on your phone. You notes won’t open on their Cloud using g a Mac and Safari (you receive a “converting” message). Come on Ratta team! This is UNACCEPTABLE! Why does viewing notes across devices have to be so difficult. About to stop using the device entirely. The Company needs to do better.

So first things first, the app is still pretty strange to navigate, and the functionality is quite limited. However, the potential is too great to not dedicate some app rotation space. I really hope Supernote puts some time into developing this as that would make it the most useful note tool that I have. Here’s the good: 1) When the app successfully syncs its really nice to access your notes/content on mobile 2) I have been able to successfully upload a few images to the notebook 3) The conversion from handwriting to editable text is incredible The main parts that I was really excited about, but are still lacking: 1) the actual sync features are spotty, but every now and then it cooperates and mirrors both systems files 2) Uploading to the notebook is quite limited in terms of file type and general functionality. 3) A lot of the typical features on similar set ups are missing. For example, it won’t allow you to bring assets into a drawing or note. You also cannot draw on top of an imported file (except for PDFs allegedly). Definitely in the underdeveloped category as of June 2024, but has the potential to be so incredibly useful. Looking forward to future updates!

Disappointing app from a company with insane hardware and design sense. When clicking on direct transfer the app will crash when you click the back arrow. Unusable as I don’t want to create an account

The tablet is great. But the mobile app is so frustrating it almost makes me want to go back to pen and paper. I bought the Supernote to make taking notes easier, but the mobile app is almost impossible to use. What’s going on? Has the Supernote team ever used a mobile app before? I could design a better UX/UI mobile app in 10 minutes with a crayon and construction paper.

Every time I initiate a direct transfer with my A6X2 the app immediately crashes when I return to the home page

It works pretty well once you get the hang of how to use it. I just got my super note yesterday and trying to figuring everything out. You do need to make an account to access everything but as a noob Its pretty easy to understand. This has taken me probably 15 minutes to understand 40% of the app, and the file transfers are quick.

Whatever this is supposed to do, it’s not doing it. Connectivity is questionable, pairs to phone then immediately the Supernote forgets the device; which I’m sure Supernote will claim this is the phone’s fault & Apple will say it is the apps fault. Leaving users to just “figure it out”. UI is also not the clearest so functionality vague. Documentation & support are weak.

The application is terrible and offers no features whatsoever. You can’t do a thing with the app, it just literally does nothing. The tablet itself is pretty bad too.

I really wish just even the basic functionality of syncing with the Supernote would work. iPhone 13 mini on IOS 16.5 and the only way to get it to sync is to log out and log in every time. This defeats the purpose! :/