Surgery App

No matter what you do on this app you still need to phone and speak to a doctor which takes a good 2 to maybe 3 days to get through ridiculous sort it out

Like all doctors you have to get through first thing in the morning ie 8am then you will always get to see a doctor, the reception staff are friendly and very helpful I’m always polite to them and find I get the same in return more time with a doctor would be better but with so many patients to see you have to be limited, But all in all I’m happy with the service Thank you to all staff and doctors

Don’t bother. You can’t delete it and it will take up memory on phone. It’s effectively malware.

I was impressed when I was offered an appointment the same morning I rang due to symptoms I was having, however the attitude of the GP made me feel a hypochondriac, gone are the days when your GP knew your medical background, and showed concern, I won’t name the GP but it felt like he was glad to get me out of the room

This app is useless. You can’t do anything on this app that you can’t do on the website. You can’t make appointments with doctor or nurse, you can only cancel appointments and even then you have to populate the form yourself. It doesn’t automatically fill with details that could be had from your account. When cancelling appointments you have to manually say when it is, it isn’t linked to a database of your appointments. This is all disappointing when you’re able to book nurse appointments on the website. It seems the best approach is just to call the surgery. Compared to the NHS app they have in England, this is so primitive. The only other thing you can do is check your symptoms, which you can do online.

The Covid page has at least 3 different errors for unfound pages, why have the page if none of it works Repeat prescriptions takes you to the existing web page, why aren’t you using REST services to retrieve the data rather than going elsewhere Why does the app use the Face ID recognition every time you have been forced to a webpage and come back The “<“ is in different places on each page and on some it disappears when you scroll and only comes back when you scroll to the top You QA team should be driving the look and feel of this app to ensure consistency. From previous experience this happens when there is no communication between teams. Work in an Agile way and this won’t happen

Now 35 minutes. Still full. Loaded app. Does nothing to help. Does not allow access to any medical personnel. Need to sort urine test for wife recovering from stroke. Bet their salaries still get paid for part time weeks!!!!

Ridiculous service go away for 2 weeks today and they refuse to give me my prescription

No use what so ever to me. NHS App serves me better, information wise ..

You can’t do any of the vital things they advertise this app having like making appointments, requesting repeats and having non emergency support at the moment all this app is is a Callander that you have to manually enter your own appointments. Utter joke like 99.99% of the nhs these days