T-Mobile Safe & Found

the tracker doesn’t work and it says i’m all the way in asia, and the vpn doesn’t work. also it’s only as good as your internet

8 months no update? Come on now!!!! I left a review last year and today march 27 2024 app is crashed. I have uninstalled it and reinstalled it and still nothing. Way to go.

After safe and found transitioned over to the T-Mobile makeover it left out a lot of sprints version that felt more robust but on the T-Mobile version seems to have been needing more refinement and just today it has finally started crashing again. Come on team please get things ironed out. May 11 2023

It worked fairly well when I first purchased this, but several months ago it stopped working on our IPhones. Remove and reinstall the app and it will work maybe one day, then goes back to “not responding”. After six sessions on the phone with Sprint/T Mobile they told me today that they can only recommend remove/reinstall, and pointed me to Apple Support. Apple tried to help but was also unable to resolve this. It’s a shame as I like this app. It does work well on the one Android phone on our account.

The app update has fixed a lot of the issues and the app is so much better now. Thanks.

I have been using this app for a few years now and recently it had been crashing at startup of the app on my Apple phone. I would still get notifications and banners of family members movement but they couldn’t see me. I’m the account owner. I reset the network settings in the phone but just that not the whole phone and now safe and found is working as it should. Give it a try hopefully it works for you as well. Update February 23 2023 It is still broken. Looking back it’s been a very long time since a solid update! Everyone in my family is balanced close three android phones and four apple iOS phones. Everyone else outside of me the app is working as it should. Mine being the account manager in app and on account holder for all the lines is the only phone experiencing this issue where my phone needs the app uninstalled and reinstalled every few hours.

I have found myself having to uninstall and reinstalling the app after a couple time opening it. Such a headache.

I’ve been reading the most recent reviews. My family all has android and the app works just fine for them. I have a iOS and am having the issue of the app stalling on the white screen. Must be a compatibility issue with the iOS software. Hopefully this gets resolved soon or I’m gonna start requesting a refund.

When it does work, it’s decent. Most of the time it won’t load though.

Our family has tried this app for over a month and the vast majority of time all we get is a white screen with the safe and found logo. When the app does load it doesn’t work. It shows all of us at our home when clearly we are not home. Don’t waste your time and money on this junk.