TapCMS

This was always a poor replacement for the WPS-DVR app, but it got worse when it stopped working outside the home network. Disappointing that SnapAV has left us hanging with this.

The people who are leaving bad reviews because the APP does not work when you are away from your WiFi, obviously have no clue how networking works. The IP address you type in for your home network is not the same IP you use when you are off your WiFi. You must make "two" entries for your DVR. One for home (192.168.x.x) and away (what ever it is). Plus to use it away, you must open the port on your router. It is not the APP's fault, it is your limited knowledge.

Please update your app or tells us something that will work. It worked great in the beginning

The last update, 3 days ago, has caused connectivity problems. I have to go back and manually reestablish connection to get things back to working. Otherwise it just sits there lacked at the last time I looked at it. It never behaved this way before. Thank for looking into this.

I have tried setting the range for my four cameras to the maximum for event motion detection but even when I saved there is no change. My cameras are not recording any events on one of my cameras and barely captures motion on the others. I can’t find any instructions on how to reset motion detection for this app. Please help!

Can you guys please make an updated easier to use app that doesn’t crash?? Needs better navigation, search and replay abilities, and the tiny icons at the bottom are useless on occasion. Keep up with the times and the competitors is my advice.

I have the same complaint as everyone else. Only works on home WiFi. Worthless away from home, either on cellular or other WiFi. I even tried typing the IP address into the browser as one reviewer wrote. That didn’t work, either - “server stopped responding”. This app is of no value whatsoever.

I have been using this app for YEARS. Works great! People who say they can only access over WiFi- this is a setting in your phone not the app. Go to your phone or tablet settings, go to the settings for the app and make sure it has access to cell.

My cameras were working fine until they went with this app. now they won’t connect.

It doesn’t synchronize well or allow for easy programming or review. Worthless app.