Tech-Air® App

Unable to pair or update firmware. Unable to do anything.

I am unable to see the systems that I have paired but the ap continually says system already added. I cannot see them anywhere though in my tech air systems.

App is so inconsistent, can’t even set up the Tech Air 5. Says that the system is added but will not show the system in the app, it just continues to try and scan another system. I tried redownloading as others have mentioned, but then my device was blocked due to unusual activity. I’m not sure if they blew the budget on R&D and just gave up on the actual app interface that we interact with. But I will reiterate what others have said, $800 is a lot to spend for a air bag that has an app that can hardly support it. Hopefully we see some improvements with the roll out of the Tech Air Off-road.

Nothing but problems trying to update the suits firmware, concerned that suit is not going to do the job if needed. Never had these issues with Dainese suit with integrated airbag. Went with the Tech Air 10 for the body coverage but just like the Tech Air 5 it’s a bug ridden mess and I’m not confident it will deploy. I’ll be moving to the Dainese slim vest and wear it under an Alpinestars suit. Error 12…

Always fails to update vest software. I am literally holding the phone to to the vest. Both, the vest and wled batteries are fully charged and plugged. Tech air 10

I had a similar problem as some of the other reviewers. I couldn’t install the firmware update until deleting and reinstalling the app onto my phone. Then it worked perfectly fine, took about six or seven minutes to install the update. I am still disappointed with the app and confused, because none of my rides display acceleration or top speed. The display looks totally different too I h ave to slide and swipe right swipe left to view my rides whereas in the video online there’s a list of them beneath. I am a bit disappointed, I thought I would be able to view my lane angle as well, and that doesn’t seem possible either, unless it’s available in race mode or something (I’ve only use street mode so far). I’ve read elsewhere online that as long as the vests LED lights follow the start up procedure in the manual, and that the green LED is lit afterwards, the bag is armed and ready to provide protection; so you don’t really need the app to work perfectly. But yes, after having spent over $800 on this thing, it is a disappointing experience. I don’t even know what kind of data is going into the phone from my vest – it could just be using my phones tracking and location to record my ride just like any other GPS. It’s not telling me anything I couldn’t learn from some other GPS app. But I do love the vest itself, but this review is not about the vest!

App lacks feedback for many functions and has poor user interface. Terrible

This app literally won’t update my vest. Tried different phones. Even an iPad Nada. It just won’t work. Just bought it. Going to return. If they can’t get an app to work correctly then no way do I trust that the vest will work correctly. Really really disappointed. Vest seems well made. But no trust means no go for me. Bummer.

Totally unusable. Unable to sync it to my tech air 5 vest and have tried on multiple devices including iPads. Get it sorted A* does not inspire confidence for such an important safety device.

I don’t know why everyone’s complaining about the app. It’s literally like 3 steps and once the jacket is connected then you don’t need the app again.