ThamesLink Railway

Still not sized correctly for any iOS device past the 4s, crashes when you try to click on your tickets. Just use the website and PDF tickets. I would say just don’t use Thameslink, but thank Thatcher for the boondoggle that is franchising.

Would look perfect on an iPhone 3GS, but in the last 10 years Apple has introduced new screen sizes and this developer hasn’t seen fit to keep up.

This app is rubbish it’s always wrong. It says there is trains when there isn’t. It tells you to get a train the opposite direction get off and cross the platform and then go back past the station you originally came from. Tbf tho Thameslink let me down so often it’s kinda good the app matches the service

Pretty much useless, have to regularly verify with the national rail website as information is wrong. Trains show as on time when the are in fact delayed or cancelled. Delay repay information also does not sync with the website so claims submitted on the app can only be viewed in the app.

Struggles with interacting with apple password saving. Navigation is awful. Finding dashboard erratic as not listed. Always crashes when tapping on your journey that would I guess reveal a qr code Travelling with app useless and staff know it doesn’t work and just let you through.

The one thing you need a train company app is to allow you access your tickets. Every time you click on a journey the app crashes!

Apps are supposed to be there to make things convenient and easy. This app makes me just want to queue up at the station 🤦🏻‍♀️

The train time side is fine but guying tickets or administering your account is an awful experience. It essentially tries to display their website through the app, very unsuccessfully! The scaling is all wrong buttons cannot be reached. I tried to buy a ticket, the option to pay by debit or credit card has disappeared so you can only pay by Amazon Pay or PayPal. However you cannot reach the required confirm buttons because the app won’t scale the websites properly! Shockingly bad experience in 2022!

Have Thameslink seriously paid money for the design and development of this app? It looks like a web wrapper, not a modern day app. Uninstalled, back to Trainline I go.

Last updated for iOS 6. Shameful and embarrassingly useless. Next update- 2050. Yep this app is updated as often as their trains come.