Thndr: Invest Your Money

It takes ages for the agent to answer my question. He comes back and say “thank you for your patience” and then disappears again for an hour. There is no option to end the chat and try to find another agent. I cant even rate the chat or write a feedback regarding the agent who spoke with me or the service that I should get. Honestly, they need to put more effort in Customer Service.

They removed the only feature I downloaded the app for. (The rumble score) Also, they update their lists of Solid Stocks/Sharia/.. without any dates of when companies were added/removed & even when you ask them about the previous lists they posted & their dates they say they can’t retrieve older data or lists they posted. To conclude, I think the rumble score should be back & past months lists should be available at least when requested.

Support options sucks ( FAQs, chat & phone ) - FAQs are fine - Chat is unusable 8-50 mins waiting time. - Phone is limited to bigger wallets from +500K As if any other users below +500K are negligible! Though I believe below 500K are the majority. So when your limit order is executed at a wrong rate for unknown reasons, you can kiss your money goodbye as you won’t be able to reach anyone by any mean possible. Switching to a more mature app until this one reaches proper/basic level of support. N.B: I got all their subscription bundles, so it makes no difference.

Bad experience

اسوء ابلكيشن ولا يوجد دعم ولا يردون علينا وضاع مني حقوق اكتتاب بسبب تأخرهم في الرد

The worst company to deal with in terms of speed of withdrawal or deposit and delay in disbursement. Also, their customer service is the worst customer service you may see

It is the best app to steal your money you can only transfer money and its easy but you can’t withdraw it they are frauds نصبايه ومفيش دعم فني اكلمه يحللك مشاكلك ولا اي حاجه

Why the last update doesn’t show the previous session numbers

😡😡😡😡😡😡 نصابيين يا جماعة وبيخسرو الناس نصيحة مني للناس تبعت عن الابلكيشن دة

I have deposited an amount of money with our confirmation the transaction, then I have discovered that and tried to confirm it but money haven't deposited in my account and still pending for three months without take back my money or update my thndr account with this money.