Toast Now

Everything is going well and we’re enjoying the uses of it.

When we purchased the toast system we were told that we would be able to view all open and closed orders/tabs (with the order details included) on the app. Very disappointing that it does not have that capability! This is a huge deal for our business. Our previous system had this on the app. We were also able to see a list of comp/voided tabs. To truly be able to monitor a business all of these things are a necessity….

This is a good app to have for Toast, however for restaurants who have multiple locations, being able to see a group sales overview is crucial. When will Toast add “Group Sales Overview” in the app like they have on web?

Am I missing something, or is there only single day sales reporting? How about Week to date? Month to date? Etc etc.

As innovative, as Toast is, the Toast Now app needs so much work. My report page never updates on the correct date. It stays stuck on the day before for some reason. Also, there should be a way for you to see basic reports.

At my small business family owned restaurant our Toast system double charged our customers for their meals on Valentine’s day. This was over a week ago now and Toast has not refunded any of the missing money. Our customers are hurt and furious because of this theft. The Toast helpline worker hung up on us when we called for help. We are left dealing with robbed customers and Toast will not refund the missing money. This company has criminally bad customer service as all they can tell us is they are trying to work on the issue and they have no idea when it will be done. We need help! Our customers have been robbed by Toast! They need to refund the money out of their own pockets if need be until they sort this egregious error out. We are a small business and are suffering greatly for it. Toast needs to address this issue immediately.

This app is lacking a lot compared to Square’s app. You are not able to see cash vs credit card sales, amount of credit card tips, make any adjustments to your menu or credit card fees associated with the sales. It is so basic which is very surprising given the in depth capabilities of the register and back end itself. The app needs updating to give restaurant owners more real time information. So much of life is on the go and more information should be obtainable from your cell phone on this app.

I would like to see the labor summary+time entries (I get you show this but in a more concise form like desktop) by job code included as well as a separation of shifts.

The app is awesome and exactly what toast was missing but it would be great to have more feature like in the back end. For example information on a ticket level. Other than that is perfect. I am sure they will keep upgrading the app

This app is exactly what we needed for management and for us business owners! No more opening safari to check on sales and more. 🔥