touch Lebanon

Very primitive app in this day and age (2024). Touch can do a lot better!

Very bad, unexperienced and unprofessional customer care.

This app keeps on crashing, i can see how many GB i have left cz it cover 3g data with other data. Every time i want to use it i have to delete it and redownload it, wicheads into log in problem every time

Customer support is useless, very unprofessional.

Needs a serious revision with more flexibility especially with chat support and a chat engine capable of keeping connection when support agent asks you to search the phone for info or check your balance etc. So when we leave the app opened but we minimize it, then it shouldn’t disconnect me from the agent. Also i should be able to send by email or save the chat transcript. And Be able to send screenshots as attachments to my agent so he understands better my problem. All these are a minimum for chat support engine. No?

charged 20$ dollars before the new prices and tried to subscribe to the package I normally use. They took all my balance and didn’t have 3g I got a sms please try again when you have enough credit

Full of bugs and errors. It doesn’t work

I just did a speedtest and got 0.55Mbps...

You guys need to up your design skills shou hal bahdale

Couldn’t register, i tried 6 times and its failed with different codes activation