Tovala

Helpful when it works, but it often glitches and does not respond when trying to select dates to choose my menu items. This glitch happens often and the only way around it is to go to their website, which is also tricky because it keeps trying to default to the app. Please find a permanent fix for this glitch. I have informed customer service a few times about this already.

Orders are always either late or arriving in a severely damaged box which makes customers feel unsure about whether or not the food is safe to eat.

Will be a 5 star if an in-app filter is added so you can only select meals that can fit multiples at once for families. Needs more meal filter options.

This app has a significant delay. The scanner option on the app doesn’t work at all. When I try to see the nutritional information, it doesn’t show up for the food until sometimes several hours later, which isn’t helpful. Am I the only one having this problem?

Misspelled “preparation” in release notes

This will allow me to easily scan into my macro tracking app.

Oct 26, 2024: App does not let you duplicate the cooking instructions for Tovala meals, even though there is an option to do it. This would satisfy my previous review as once we made a duplicate we could name it what we wanted and keep it as a favorite. Previous review: I don’t see how to mark a Tovala recipe as a favorite? I’d like to mark certain cooking instructions under the recipe section so they are easily found. How do I do that? Update: You CANNOT favorite a Tovala recipe. There is no heart in the upper right corner.

Updating my review to 4 stars, from 3, because they have been working on fixing some of the issues with the app. I do still have to occasionally force quit and relaunch it so that the menu will update, but other than that it’s much less frustrating than it used to be. The meals, for the most part, are delicious. They do have a tendency to use way too much paprika in their Mexican food, but that’s typical of meal delivery services (and not at all typical of real Mexican food I can get here in San Diego). The chicken is sometimes so tough that you’ll need a steak knife, the broccoli sometimes comes as just one big piece that you have to cut apart, the green beans often have a few with stems on them still. Really just minor things that mean you have to do some prep for a meal that shouldn’t need prep. I do find it odd that they give you an oven mitt that is 95% polyester considering polyester melts. Mine now has several solid areas from it melting from the heat of pulling the tray out of the oven. It still does a great job of protecting my hand from the heat, though. I’d give 5 stars if they had made the ovens a little bigger, so they can hold a normal frozen pizza, especially since they specifically mention DiGiorno as something that can be cooked in it, and if the oven mitt was 100% cotton so they don’t melt. Also, the meals need to be healthier. Too much saturated fat and not enough veggies. Some have more than half the sodium you should eat for a full day. While I don’t expect all meals to be super healthy, some weeks I struggle to find enough healthier options to fill my order.

Only way to set up multi step cooking is through the app and it doesn’t work

Please add a countdown timer as a widget or to the standby window or to the app so that we can see how much time is left to items cooking in your oven