Trek Central

Trek application to Trek application !!!

I have a Trek Fuel EXe and use the app and it works just fine. I now have added a Domane+ but I am unable to pair the Domane with the app. When I go into my existing app to add the Domane it recognizes the bike as “Trek21817” but when I put in the code 21817 and hit pair it doesn’t pair and keeps asking me to try again, all to no success.

App will not connect to my brand new Powerfly 4. I’ve rebooted phone, bike computer, deleted, and reinstalled app, turned wifi on and off, plus Bluetooth. I wish developers would put out a finished product so we don’t have to do the R and D…

Finally got map to download. First 2 rides everything worked well. 3 ride problem started with app constantly connecting and disconnecting. One time it disconnected I had to go through the initial connection procedure. Not sure whats going on, jus not stable now.

Settings>mybike does not have the option to pair these sensors, as the FAQ states. Fuel exe 9.9

Bike shows up but when it tries to connect the LED on the bike turn blue and blink but I get an error - ‘ Something went wrong. bike type not found’ Trek Central site specifically says this model is supported. Fortunately the Hyena HRA app works!

Facile et efficace

APP was great for about 4 rides… this morning it kept Disconnecting from my FX+ 2, saying some functions not accessible… is there an update/fix? Is it in the the Hyena firmware?

I wish Trek would have built the functionality of the app right into the bike itself, as most other e-bikes do, rather than forcing you to use an app. That said, the app does a decent job with the stats. But it doesn’t show the distance traveled while you are riding, which I find annoying. And very puzzling is that all my rides are labeled as being in a city that I’m clearly not in, even though the map of my route is accurate. (It labels my rides as being in Yonkers when in fact I am riding in NYC, and usually in Manhattan!) I have tried to figure out how to correct this but so far no luck!

Recently got an Electra Ponto Go. It’s great. Got a QuickLock case for my phone because there is a QL connection built into the bike. It’s great. But, when I put my phone on the bike (which also charges the phone) and lock it in, I can only use the map screen in portrait. But that also mean the top of the phone is hidden behind the handle bars. It would be perfect in landscape, but when I have it that way, the direction seems confused and all the text/data I would read is now sideways, as it doesn’t reorient to landscape. It’s a really odd miss given this is a Trek bike and landscape is a pretty basic app/phone/map feature.