Trek Central

APP was great for about 4 rides… this morning it kept Disconnecting from my FX+ 2, saying some functions not accessible… is there an update/fix? Is it in the the Hyena firmware?

I wish Trek would have built the functionality of the app right into the bike itself, as most other e-bikes do, rather than forcing you to use an app. That said, the app does a decent job with the stats. But it doesn’t show the distance traveled while you are riding, which I find annoying. And very puzzling is that all my rides are labeled as being in a city that I’m clearly not in, even though the map of my route is accurate. (It labels my rides as being in Yonkers when in fact I am riding in NYC, and usually in Manhattan!) I have tried to figure out how to correct this but so far no luck!

Recently got an Electra Ponto Go. It’s great. Got a QuickLock case for my phone because there is a QL connection built into the bike. It’s great. But, when I put my phone on the bike (which also charges the phone) and lock it in, I can only use the map screen in portrait. But that also mean the top of the phone is hidden behind the handle bars. It would be perfect in landscape, but when I have it that way, the direction seems confused and all the text/data I would read is now sideways, as it doesn’t reorient to landscape. It’s a really odd miss given this is a Trek bike and landscape is a pretty basic app/phone/map feature.

I’m enjoying my new bike and the features in the app. 150 miles in about 3 weeks of riding. However when I’m riding the app losses connection with the bike. On 9/10 rides more than a few Miles it disconnects and doesn’t reconnect. It won’t recover unless I stop and close the app, turn off the bike and restart both. 🤪

Its good and works well their just one issue I know. The bikes miles ridden is really wrong. It says I rode 9000+ miles and I know for a fact I didnt.

I'm riding a Domane+ AL5. A month ago, elevation suddenly stopped working at all. The same thing happens even if you delete and reinstall the app. What should I do?

I noticed the app stopped tracking my ride elevation since December 2023. Is this going to be fixed. I don’t want to download the app again as I will lose 350 miles of rides

This app works great on my FX+ 2. I can import routes from RWGPS or Strava. I’m looking forward to additional functions such as connecting my Garmin Varia radar.

I just discovered this Trek bike app a few days ago. I was already in love with my bike, The Townie Go 7, and have had it almost a year. The app adds the that love for TOWNIE ! ! !

Constantly connects and disconnects