TrueCoach Connect

When you click on a notification to reply to a client and nothing happens except a white screen. Nothing happens?! No update to fix this in over the last month? What are we paying for? As well as this you can never look over clients workouts on your phone and is completely different to what is on the actual website (which is understandable) but yo can’t view workouts of clients on the apps to talk about sessions

Screen goes white when you click on an unread message or even try to message someone. As that’s really the only feature this app provides (which is also unfortunate), it’s completely useless unless you just want to see the first few words of a clients message to you.

Seems as though they’re trying to bake this app into the main one which is a good idea but that’s not working yet either. Feels like I’m paying for a program designer but not a coaching and communicating tool with my clients. Looking for alternatives that are aesthetically pleasing. Not a fan of trainerize look or else I’d use them.

I would love for this app to be a full version of what I get logging into it on the computer. I use Trainerize and TrueCoach. Trainerize’s app for the coach is far better because I can program and see everything. With TrueCoach you can only message and see workouts completed. I would have to log into the browser in order to see future workouts, add to the calendar, etc.. I love TrueCoach and it would make it a much easier choice between the two biggest training apps if TrueCoach had a better app for the Coach. Please help the coach even more by giving us a better app to deliver the best experience possible for our clients.

Love it!!!

Way too much work

Blank screen. I have been a paying client since 2020 and have not been able to use the app at all.

This app is so that we can communicate more efficiently with our clients… right? If only we could SEE THEIR MESSAGES! Click on the message and the screen goes blank and the app freezes. Super useful 👎🏼

I have this app to make interacting with clients more streamlined. However whenever I try to open a message from a client, it’s a blank screen. The fact that this has been an issue for over 6mos (going by other reviews) and has yet to resolved speaks volumes about their priority to their customers. Extremely disappointed and will NEVER recommend to others.

No features work on this app. It either goes to a blank white screen or crashes. It has been this way for over a year and doesn’t seem like it will be fixed. Use a different platform.